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AKC Akita Puppies For Sale

 

Refund, Return & Lifetime Health Guarantee Policy.

Core Policy Sections

1. Policy Overview & Our Commitment
At FurriGuardian Pups, our dedication begins long before you bring your puppy home and continues for its entire life. We stand behind the health and temperament of every AKC Akita puppy we breed. This comprehensive policy details our lifetime health guarantee, our conditions for returns, and our commitment to being a responsible breeder.

2. Our Guarantee at a Glance
This table outlines the different scenarios. It’s a crucial trust-building element that makes your policy easy to understand at a glance.

Scenario Coverage Type Timeframe Resolution Offered
Genetic Health Defect Full Health Guarantee Up to 2 years (see full terms) Replacement puppy or financial assistance for veterinary treatment.
Major Congenital Issue Initial Health Warranty Within 30 days of delivery Full refund, replacement puppy, or vet expense coverage (your choice).
Change of Mind / Inability to Keep Return Policy Within 14 days of delivery Puppy must be returned to us; refund issued minus a restocking/holding fee.
Faulty or Damaged Accessories Standard Product Return Within 30 days Refund or exchange for items in original, unused condition.

3. The Health Guarantee in Detail (The Most Important Section)
This is your key demonstration of expertise and authoritativeness. Be extremely specific.

  • Coverage: This guarantee protects against life-altering congenital and genetic defects, such as severe hip dysplasia (OFA rated severe), severe elbow dysplasia, certain inherited heart defects, and progressive retinal atrophy (PRA). Diagnosis must be confirmed in writing by a licensed veterinarian and, where applicable, by a certified specialist (e.g., OFA, veterinary cardiologist).

  • Your Responsibilities: To keep this guarantee valid, you must provide the puppy with routine veterinary care (proof of records required), maintain a proper diet for large-breed puppies, and not allow the puppy to become overweight.

  • Resolution: If a covered condition is confirmed, we will offer, at our discretion, either a replacement puppy from the next available litter of equal value or financial assistance toward veterinary treatment, up to the original purchase price of the puppy.

4. Return Policy for Non-Health Reasons
While we screen all prospective owners, we understand circumstances change.

  • Eligibility: We will accept the return of a puppy within the first 14 days for non-health-related reasons. The puppy must be in good health, and you are responsible for all return transportation costs, which must be arranged through a USDA-certified animal transporter for safety.

  • Refund: A refund of the purchase price, minus a $500 restocking and care fee, will be issued once the puppy is safely back in our care and has been examined by our veterinarian.

5. Process for Initiating a Refund or Return
Clarity here reduces frustration and builds trust.

  1. Contact Us Immediately: Email guarantee@furriguardianpups.com with your contract number and a detailed description of the issue.

  2. Provide Documentation: For health claims, submit all veterinary reports and test results. For returns, schedule the safe return of the puppy.

  3. Review & Resolution: We will review the case promptly and present you with your options, working toward a fair and swift resolution.

6. Important Limitations & Exclusions

  • This guarantee does not cover minor or treatable conditions (such as parasites, hernias, or allergies), illnesses due to lack of vaccination, or injuries resulting from accident or neglect.

  • The guarantee is void if the puppy is sold or transferred to another owner.

  • We do not offer refunds on deposits, which secure your place on our waiting list.

  • Legal Rights: This policy does not affect your statutory legal rights regarding faulty or misdescribed goods.

7. Contact Information for Support
For any questions or to initiate a claim under this policy, please contact us. Having this visible is a critical trust signal.

  • Email for Guarantee Claims: guarantee@furriguardianpups.com

  • General Inquiries: contact@furriguardianpups.com

  • Phone: (816) 330-8371

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